ace 465 Terms and
Conditions

General Terms and Agreement

ace 465 is an online entertainment platform that provides casino games and sports betting services. These terms and conditions ("Terms") form a legal agreement between ace 465 and its users ("you" or "member").

By using the ace 465 website or mobile application, or by completing registration, you acknowledge that you have read and understood these terms in full and agree to abide by them.

These terms and conditions are drafted in Bengali and cover all aspects of ace 465's services. If any part is unclear, please contact our customer service team via live chat.

Account Registration

2.1 Registration Eligibility

To open an account on ace 465, the following conditions must be met:

• You must be at least 21 years of age.
• Registration must be completed with accurate personal information.
• A maximum of one account per person is permitted.
• An active mobile number and email address are required.

2.2 Accuracy of Information

All information provided at registration — such as name, date of birth, mobile number, and payment details — must be truthful and accurate. Providing false or misleading information may result in immediate account suspension and forfeiture of any balance held.

2.3 Account Security

It is your sole responsibility to keep your account login details confidential. Allowing any third party to access your account is prohibited. If you suspect unauthorized access, you must notify ace 465 immediately.

Age Verification and Identity Confirmation

ace 465 reserves the right to verify a member's age and identity at any time. This process may require copies of a national identity card, passport, or other government-issued identification.

Withdrawal processing may be temporarily suspended until verification is complete. ace 465 reserves the right to close an account if a member refuses to provide information or submits incomplete information.

Deposit and Withdrawal

4.1 Deposit

The minimum deposit amount on ace 465 is ৳200. Supported payment methods include: bKash, Nagad, Rocket, Upay, and bank transfer (such as Dutch-Bangla Bank, BRAC Bank, Islami Bank).

4.2 Withdrawal

The minimum withdrawal amount is ৳500. Withdrawals are generally processed within 1 hour of the request. Withdrawals may only be made via the same payment method used for the deposit — bKash, Nagad, Rocket, Upay, or bank transfer.

4.3 Payment Verification

For large withdrawal requests, ace 465 may release funds after completing identity verification. This is a standard procedure to prevent money laundering and fraud.

• Third-party accounts may not be used for deposits or withdrawals.
• ace 465 will not be held responsible for transactions made with incorrect information.
• For any payment-related issues, you may contact us via live chat.

Bonuses and Promotions

5.1 Welcome Bonus

ace 465 offers a 120% bonus on your first deposit, up to a maximum of ৳8,000. To withdraw this bonus, you must wager 25 times the bonus amount. For example: a ৳1,000 deposit earns a ৳1,200 bonus, and a wagering requirement of ৳1,200 × 25 = ৳30,000 must be met.

5.2 General Bonus Terms

• Bonus funds cannot be withdrawn directly as cash.
• Winnings from a bonus cannot be withdrawn until the specified wagering requirement has been met.
• Creating multiple bonus accounts from the same person or the same device to claim bonuses is strictly prohibited.
• ace 465 reserves the right to modify or cancel any bonus offer.

5.3 Other Promotions

ace 465 regularly offers various promotions, such as weekly reload bonuses, slot win bonuses, and cricket specials. Each promotion has its own applicable terms, which are detailed on the promotions page.

Game Rules

6.1 Casino Games

All casino games on ace 465 are subject to their own rules. Before starting a game, you should familiarise yourself with that game's rules and RTP information. If a round is left incomplete due to a technical error, the outcome of that bet will be considered void and corrected automatically.

6.2 Sports Betting

In sports betting, if an event is cancelled or postponed, the bet amount will be refunded or the result determined in accordance with ace 465's applicable policy. Standard match rules are followed for cricket (BPL, IPL, T20 World Cup) and football match bets.

6.3 Betting Limits

ace 465 may set maximum and minimum betting limits for each game or event. These limits are displayed within each game's interface.

Prohibited Activities

Engaging in any of the following activities on the ace 465 platform is strictly prohibited:

• Creating multiple accounts to claim bonuses or promotions.
• Using automated software, bots, or artificial intelligence to place bets.
• Accessing or using another member's account.
• Attempting to hack, phish, or carry out any other cyber attack on ace 465's systems.
• Using the platform for money laundering or illegal fund transfers.
• Threatening, harassing, or behaving inappropriately towards other members.
• Coordinated activity intended to influence game outcomes ("collusion").

If any of the above activities are detected, ace 465 reserves the right to immediately close the account and forfeit the balance.

Account Suspension and Closure

8.1 Suspension by ace 465

ace 465 may temporarily suspend or permanently close any account without prior notice in the following circumstances:

• Breach of any clause of these terms and conditions.
• Evidence of fraud or suspicious activity.
• Failure to cooperate with identity verification.
• Court order or direction from a law enforcement authority.

8.2 Closure by Member

You may request to close your account at any time via live chat. Any balance remaining at the time of closure will be returned in accordance with the designated process; however, this may not apply to accounts closed due to a breach of terms.

Data Privacy

ace 465 treats the protection of members' personal information as a top priority. All data is kept secure using SSL encryption and other security technologies.

Details on how member information is collected, stored, and used are set out in our Privacy Policy. By using our services, you also agree to the Privacy Policy.

Personal information is shared with third parties only when legally required or when it is necessary to maintain service standards.

Responsible Gambling

ace 465 believes that gambling is a form of entertainment — not a source of income. Members are always advised to play within their financial means.

ace 465 provides various tools that members can use, such as setting daily or weekly deposit limits, taking temporary breaks, and self-exclusion. Following the Responsible Gaming Guidelines to maintain healthy and controlled play is important for every member.

If you experience any gambling-related problems, seeking help is the right thing to do. ace 465 is committed to supporting members in this regard.

Technical Issues and Liability

11.1 Technical Errors

If a game or transaction is left incomplete due to internet disconnection, server downtime, or a software error, ace 465 will endeavour to resolve the issue as quickly as possible.

ace 465 reserves the right to correct any balance or winnings displayed incorrectly due to a software error. If an incorrect amount has already been withdrawn, it will be reclaimed.

11.2 Limits of Liability

ace 465 is not responsible for issues with a member's internet connection or device. In cases of disruption to ace 465's own services, any loss suffered by the member will be assessed through direct investigation before a decision is made.

Changes to Terms

ace 465 may amend or update these terms and conditions at any time. An effort will be made to notify members before changes take effect — via email or platform notification.

Continued use of the platform after updated terms have been published will be considered as the member's acceptance of the new terms. The latest version of the terms and conditions will always be available on this page.

For general questions, you can visit our Frequently Asked Questions (FAQ) section, where common questions are answered briefly.

Contact & Support

If you have any questions or complaints about these terms, please contact the ace 465 customer service team. Support is available 24 hours a day, 7 days a week.

• Live Chat: Instant support from any page on the site.
• Email: [email protected]

To learn more about us, visit the ace 465 About Us page, where the platform's goals and values are discussed in detail.